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Delivery Information

CHRISTMAS DELIVERY INFORMATION

PLEASE BE AWARE – Any orders placed after the recommended postal dates may not reach you before Christmas, if you you require special delivery and need before Christmas please contact us as there will be an extra charge for this service and payment will have to be made to us directly via Paypal.

Any orders placed outside the UK can not be guaranteed for Christmas if enough time is not left.

Royal Mail’s last Christmas posting dates 

UK Standard Delivery (Order before noon GMT)

United Kingdom (excluding Channel Islands & BFPO addresses) up to 4-7 working days*

Northern Ireland and AB Postcodes up to 7 working days*

Highlands and Islands up to 7 working days*

All of our items are individually priced for delivery based on the weight of the item. Please to go the cart to check out your order delivery amount.

*Each extra item added to your order will incur an extra £1.00 delivery cost

*Please allow an extra working day for deliveries over UK Bank Holidays.

***Puppia & Pinkaholic Deliveries***

Please be aware as stated on all Puppia & Pinkaholic products we aim to dispatch within 7 WORKING days, but as as stated on the website these particular orders may take slightly longer due to deliveries and stock.

Please be aware the delivery of Puppia / pinkaholic products CAN take 2-3 weeks for delivery but we aim to get them to you in 7 working days, also allow extra time to this guideline when ordering from outside of the UK.

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We aim to dispatch within 1-2 days and deliver all mainland UK standard orders in 2-4 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery after 7 working days please contact us here.

PLEASE BE AWARE IF YOU DO NOT PROVIDE US THE CORRECT SHIPPING ADDRESS OR NOTIFY US WITHIN 6 HOURS OF BUYING YOUR PRODUCTS WE WILL NOT BE HELD RESPONSIBLE FOR THIS – IF YOU MAKE AN ORDER AND NEED US TO SEND TO AN ALTERNATIVE ADDRESS PLEASE LET US KNOW IMMEDIATELY IF POSSIBLE BY EMAILING US AT hello@ilovepugs.co.uk

International Delivery

 

COVID 19 & I LOVE PUGS 

 

At the present moment in time unfortunately we are stopping any orders outside of Europe due to the very high rise is postage costs overseas due to covid, they have recently almost doubled in price for a small standard parcel to the US the average price is going to be around £20 & we can not expect our customers to pay that, we have prided ourself on trying to keep postal cost as cheap and affordable as possible to our customers so we are very sad that it is this way at the moment.

 

As the postage is set out in the cart divided by different places around the world it is going to be a long job editing all the individual postage options for every single product on the website so please bare with us while we edit all of this as it will take a fair amount of time

We are still posting as usual throughout these difficult times but please be aware that some suppliers that we use may be effected by the covid 19 situation & their shipments and this may make things take a little longer

Also be aware that due to a drop in delivery staff & staff at post centres in particular areas worldwide this also may effect the amount of time it takes for your delivery so we are asking to expect a little longer than usual and bare with us until this horrid situation is over